SHIPPING POLICY
https://twoleafonebud.com/ is committed to excellence, and the full satisfaction of our customers.
https://twoleafonebud.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://twoleafonebud.com/ also offers same day dispatch.
SHIPPING
Domestic Shipping: All domestic orders are processed and shipped within 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
International Shipping: For international orders, standard shipping is estimated to take 10-20 business days. Orders are processed within 4-10 business days and may be subject to delays due to customs procedures and other international shipping factors. If there will be a significant delay in the shipment of your order, we will contact you via email.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
LOST/STOLEN PACKAGES
https://twoleafonebud.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
RETURN REQUEST DAYS
Domestic Orders: https://twoleafonebud.com/ allows you to return items within a period of 7 days. The items must be returned unopened and unused.
International Orders: https://twoleafonebud.com/ allows you to return items within a period of 12 days. The items must be returned unopened and unused.
OUT OF STOCK ITEM PROCESS
https://twoleafonebud.com/ has the following options in the event there are items which are out of
stock https://twoleafonebud.com/ end available items first and send remaining items when items arrive back in stock
IMPORT DUTY AND TAXES
When dealing with https://twoleafonebud.com/ you have the following options when it comes to taxes as well as import duties:You will be required to settle the requisite fees when the items are arriving in the destination country.
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email – sales@twoleafonebud.com